Shoretel Phone Caller Can't Hear Me
iPhone Volume and Receiver
The possible reason why your calls have been having issues on your Galaxy S8 could be because there could be a power outage near your area. When there is a power outage in your area, this cause cellular service to go out and the only way for it to work is to wait till it is back up. Fixing the Galaxy S8 can’t hear calls. Nov 07, 2009 Trouble Shooting ShoreTel 'one way media' - They can hear me, but I can't hear them!
Turn up the volume
While you're on a call, adjust the volume with the volume buttons. Make sure that you can see the volume indicator on the screen when you press the volume buttons.
Check the connections
If your iPhone is connected to a headset, you won't be able to hear through the iPhone receiver or using speakerphone. Follow these steps, testing after each.
- Make sure that you don't have anything plugged into the headphone jack or the dock connector.
- Go to Settings > Bluetooth and turn off Bluetooth.
Clear the receiver
The iPhone receiver won't work properly if it's blocked or dirty.
Follow these steps, testing after each:
- Make sure nothing is blocking the receiver, such as a case or screen protector.
If you have a new iPhone, remove the plastic film on the front and back of the device. - Check the receiver opening to see if it's blocked or dirty. If necessary, clean the receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
- While you're on a call, turn on speakerphone. If you still can't hear, then your network or reception could be the issue. Try calling again later or from a different location.
Restart and update
- Restart your iPhone and test again.
- If there's still no sound or poor sound quality, update your iPhone to the latest version of iOS.
Get more help
If you tried these steps and there's still no sound or poor sound quality from your iPhone, contact Apple Support.
Learn what to do if your microphone isn’t working or people can’t hear you while you’re on a call.
Many iPhone X users have complained that people can’t hear them while they are speaking on phone. I too had this problem. My sister also said that she can’t hear me while we are speaking. When I put loudspeaker people can hear me very clearly. sometimes I can’t hear my phone calls unless I put my phone on loudspeaker. Do you have the same issue..? Then this article will help you to solve these kind of issues.
Solution 1: Turn off “Phone Noise Cancellation”
- Open Settings on your iPhone X.
- Scroll down to find “General” and tap it.
- Tap “Accessibility”.
- Scroll down to find “Phone Noise Cancellation” option. And then turn off it.
Solution 2: Check the Case & Receiver
Check your phone case (back case or flip case). It may block the receiver or mic (microphone) of your device. So take the case off and check whether people can hear you or not.
Solution 3: Soft restart
Shoretel Phone Caller Can't Hear Me Call
- Launch “Settings”.
- Tap “General”.
- Scroll down to find “Shut Down” and tap it. Then turn on your phone.
Solution 4: Hard Reset/Force Restart
- Press Volume Up button and quickly release it. And then Press Volume Down button and quickly release it.
- At last, press and hold the Slide button (Wake/Sleep) button until the Apple logo appears.
Solution 5: turn off Bluetooth
- Open Settings->Bluetooth.
- Turn off Bluetooth.
Solution 6: Change Cellular settings
- Launch Settings->Cellular->Enable LTE.
- Tap “Data Only”.
Solution 7: Reset Network Settings
- Go to Settings->General->Reset.
- Tap “Reset Network Settings” under Reset.
- Enter passcode if required and tap “Reset Network Settings” to confirm the action.
This action will delete all WiFi passwords, APN and VPN settings of the iPhone.
SEE ALSO: Make the icons Larger/Bigger on iPhone X
Other solutions:
- Check Apple warranty status. If your iPhone X covers warranty, take it to the Apple Service Center.
- Make sure that you have updated your iPhone X to the latest version of iOS.
If you know any other solutions to fix this issue, let us know through your comments.